Privacy Policy
The Privacy Policy explains how we use any personal information that we collect about you, when you use this website, use our Services or our contact us.
Introduction
Pleyce provides rental, placement, and purchase services for hot and cold beverage dispensers, as well as the rental or sale of water coolers connected to water networks. As part of its operations, the company collects and processes a significant amount of personal data on behalf of itself, its clients, and business partners.
Pleyce is strongly committed to ensuring compliance with the provisions of the European General Data Protection Regulation (GDPR).
This Personal Data Charter outlines the principles implemented by Pleyce to adhere to regulations and safeguard the privacy of individuals whose data is processed.
It also provides an overview of personal data processing within Pleyce, aiming to inform individuals about the steps taken to ensure compliance with the applicable regulations.
1. How is data collected?
Pleyce collects personal data in ways that may identify or make individuals identifiable through its activities.
1.1 Legal Basis for Collection
The law defines legitimate grounds for collecting personal data. These legal bases are clarified and/or specified in the context of Pleyce’s data collection activities:
- Consent of the individual: In France, the CNIL recognizes two exceptions to prior consent in the context of electronic marketing:
- B2B Exception: Consent is not required for commercial solicitations sent to professional email addresses if they relate to the recipient’s profession.
- Consent is also not required for marketing products/services similar to those the individual has already purchased.
- Contractual Obligations: Collecting personal data may be necessary to execute contracts, such as subscriptions or service agreements.
- Legitimate Interest: In some cases, Pleyce processes personal data to meet its legitimate business needs, provided these do not override the rights and freedoms of individuals.
- Legal Obligations: Certain data processing may be mandated by legal or regulatory requirements, such as invoicing or record-keeping for training sessions.
1.2 Methods of Collection
1.2.1 Forms
Data may be collected through paper or electronic forms, with clear information provided on:
- The data controller’s identity
- The purpose of the data collection
- Whether the data is mandatory for the service or product requested
- Other intended uses and the legal basis for processing
1.2.2 Cookies
Cookies, or other tracking technologies, are used to facilitate website navigation and personalize user experiences.
- Users can manage cookies via browser settings, which may affect access to certain services.
- External companies may also place cookies to collect user browsing data.
1.2.3 Phone
Personal data may also be collected through phone interactions, often confirmed by follow-up emails for record-keeping.
1.2.4 Indirect Collection
Pleyce may acquire personal data from third parties, ensuring all transfers comply with GDPR standards.
2. Types of Information Collected
Pleyce adheres to the principle of data minimization, collecting only what is necessary, such as:
- Name and contact information
- Job titles and professional details
- Browsing and connection data (IP addresses, logs)
3. Purpose of Data Collection
3.1 Use of Data
Pleyce uses personal data for purposes such as:
- Sending commercial information about products and promotions
- Managing service delivery and invoicing
- Enhancing product and service offerings
3.2 Communication Methods
Pleyce may contact individuals via:
- Email, SMS, or other electronic messages
- Social media
- Telephone or postal mail
4. Data Storage and Retention
Pleyce applies strict security measures to protect personal data.
- Retention Period: Personal data is retained for six years by default, with specific durations for different activities:
- Cookies: 13 months
- Prospects: 3 years without interaction
- Job applications: 2 years
5. Data Sharing with Third Parties
When data is shared with third parties (e.g., for subcontracting), Pleyce ensures contractual agreements uphold data protection standards.
6. Exercising Your Rights
Individuals can exercise their rights to access, rectify, delete, or oppose the use of their data by contacting contact@pleyce.com.
7. Data Transfers Outside the EU
If personal data is transferred outside the EU, Pleyce ensures compliance with EU data protection standards through appropriate safeguards.
8. Recruitment
Pleyce collects and stores candidate data as part of its recruitment processes, ensuring confidentiality and compliance with legal standards.
9. Updates to the Charter
This charter may be updated periodically, with major changes highlighted on the Pleyce website at www.pleyce.com.
For further inquiries, contact contact@pleyce.com or consult the CNIL.